Join Better Bookings

Company Description

Born in UK in 2017, Better Bookings is today a European provider in online travel flash sales and solutions for travel company. We operate in 6 different markets and we are always looking to expand further!

Job Description

We recruit a Customer Service Representative for our Italian and Spanish Markets. You will be a key contributor to our sales team's success. You will primarily be in charge of caring the clients providing quotations and support on their queries. In addition you will work closely with the content team preparing the sales planned for each country. You will provide outstanding customer service by liaising between the sales team and the customer.

Key Responsibilities

• Provide support to the Sales Team and customer with submission of orders.
• Coordinate with customers to ensure order data is correct.
• Check that all closed sales have correct internal product codes and information for delivery and invoicing.
• Identify, manage and change requests working with BDMs and PMs.
• Manage direct delivery for non‑project managed orders with customers.
• Create and agree realistic/achievable project plans with customers.
• Maintain documentation including time recording.
• Monitor progress to ensure deadlines and budgets are met.
• Work with Tawk.to to facilitate delivery of services.
• Act as customer focal point and ensure quality of delivered work.

Key Skills & Attributes

• Customer focused; strong written and verbal communication.
• Relationship building with stakeholders; results oriented.
• Autonomous, accountable, process‑compliant, excellent time management.
• Creative problem‑solving; flexible and adaptable to change.
• Proficient with MS Office; excellent administration and coordination.

Essential

• Fluent Italian and Spanish speaker.
• Previous experience in a busy administration function.

Company Description

Born in UK in 2017, Better Bookings is today a European provider in online travel flash sales and solutions for travel company. We operate in 6 different markets and we are always looking to expand further!

Job Description

We recruit a Sales Assistant for our Italian and Spanish Markets. The ideal candidate will be responsible for supporting our sales team and will be a key contributor to our sales team's success. You will primarily be in charge of caring the clients providing quotations and support on their queries. In addition you will work closely with the content team preparing the sales planned for each country and liaising between the sales team and the customer.

Responsibilities

• Assist in creating sales material for preparation and success.
• Coordinate scheduling with clients and sales team members.
• Lead client correspondence and handle inquiries.
• Coordinate delivery of sales campaigns.

Qualifications

• Bachelor's Degree or equivalent experience.
• Customer‑service oriented, high computer literacy and digital awareness.
• Reliable, autonomous, creative problem solver; comfortable under pressure.
• Perfect written and spoken English; Italian fluency is an important asset. Additional languages are a plus.

Company Description

Born in UK in 2017, Better Bookings is today a European provider in online travel flash sales and solutions for travel company. We operate in 6 different markets and we are always looking to expand further!

Job Description

As Country Manager for Germany, you will act as an entrepreneur. Reporting to the Sales Director, you will develop Better Bookings sales: defining strategy, managing performance and leading the content team.

Missions & Responsibilities

• Defining strategy & business development: build country strategy with focus on sustainable growth and P&L; identify local adaptations; develop customer acquisition; build relationships with stakeholders; define best products; share customer insights; develop the brand locally.
• Managing operationally: manage Germany performance; partner with Partners and Supply teams; ensure compliance; monitor competition; coordinate with other functions and Country Managers.

Qualifications

• 4–7 years in e‑commerce with strong digital marketing understanding.
• Fluent German and English (Italian is a plus).
• Proactive, efficient, entrepreneurial; strategic vision and analytical skills.
• Strong communication; ability to thrive in fast‑paced, ambiguous contexts.
• Travel industry knowledge is a plus.

Company Description

Born in UK in 2017, Better Bookings is today a European provider in online travel flash sales and solutions for travel company. We operate in 6 different markets and we are always looking to expand further!

Job Description

As Country Manager for Spain, you will act as an entrepreneur. Reporting to the Sales Director, you will develop Better Bookings sales: defining strategy, managing performance and leading the content team.

Missions & Responsibilities

• Defining strategy & business development: build country strategy with focus on sustainable growth and P&L; identify local adaptations; develop customer acquisition; build stakeholder relationships; define best products; share insights; develop local brand.
• Managing operationally: manage Spain performance; partner with Partners and Supply; ensure compliance; monitor competition; coordinate with other functions and Country Managers.

Qualifications

• 4–7 years in e‑commerce; strong digital marketing understanding.
• Fluent Spanish and English (Italian a plus).
• Proactive, efficient, entrepreneurial; strategic and analytical.
• Excellent communication; comfortable with ambiguity.
• Travel industry knowledge is a plus.

Company Description

Born in UK in 2017, Better Bookings is today a European provider in online travel flash sales and solutions for travel company. We operate in 6 different markets and we are always looking to expand further!

Job Description

As Country Manager for VEX (Belgium & Netherlands), you will act as an entrepreneur. Reporting to the Sales Director, you will develop Better Bookings sales: defining strategy, managing performance and leading the content team.

Missions & Responsibilities

• Defining strategy & business development: build strategy with P&L focus; identify local features; drive customer acquisition; source and manage local relationships; define best products; share insights; develop the brand locally.
• Managing operationally: manage VEX performance; partner with Partners and Supply; ensure compliance; monitor competition; coordinate with other functions and Country Managers.

Qualifications

• 4–7 years in e‑commerce; solid digital marketing understanding.
• Fluent Dutch, French and English.
• Proactive, efficient, entrepreneurial; strategic and analytical.
• Strong communication; comfortable in fast‑paced environments.
• Travel industry knowledge is a plus.

Company Description

Born in UK in 2017, Better Bookings is today a European provider in online travel flash sales and solutions for travel company. We operate in 6 different markets and we are always looking to expand further!

Job Description

An exciting opportunity for a Digital Marketing Manager to join a high growth travel business. You will be at the heart of building the growth of the business through specific online and traditional marketing methods.

Key Responsibilities

• Develop and drive the overall marketing plan for the market to achieve pipeline and revenue goals.
• Build and maintain ongoing communications with Country Managers, Sales Directors and Executives.
• Manage acquisition, SEO, SEM, email marketing, social and content.
• Oversee social media accounts and promote products across digital platforms.

Key Skills & Attributes

• 5–10 years as a (Digital) Marketing Manager; proven strategy and execution.
• Excellent knowledge of channels, tools and analytics; project management and analytical mindset.
• Critical thinking and problem‑solving skills.

Essential

• Fluent English (Italian is a plus).
• Previous travel industry experience is not essential.

Company Description

Born in UK in 2017, Better Bookings is today a European provider in online travel flash sales and solutions for travel company. We operate in 6 different markets and we are always looking to expand further!

Job Description

We offer the opportunity to join a fast‑growing company to develop and manage our core online product in a flexible environment.

Responsibilities

• Redesign, enhance and support our website and architecture; improve mobile experience.
• Maintain quality and responsiveness; manage and analyse usage data.
• Collaborate to develop an online analytics platform (front‑ and back‑end) and convert designs to visual elements.
• Assist data analysis and visualisation; create bespoke features to replace/extend WP plugins.
• Help design, implement and support other online news/info resources; seek and implement improvements.
• Handle marketing‑related tasks including graphic design; assist with conference planning.

Skills Required

• PHP (5+ years), JavaScript, HTML5.
• MatLabR or Python.
• UI/UX design.

Other Experience Sought

• Graphic design; MS Office; Google Analytics; MailChimp; other apps.
• Additional languages are a bonus.