About us

Building better trips, together.

We connect travellers and partners through smart technology, curated content and human service—so every booking feels effortless.

Who we are

Better Bookings is a travel-tech company delivering B2B2C solutions for tour operators, agencies and travellers. We blend product expertise, human service and AI to turn complex journeys into simple, bookable experiences.

For partners, we offer fast integrations, ready-to-sell inventory and co-marketing that converts. For travellers, we provide clear prices, secure payments and real support—before, during and after the trip.

Our mission is simple: remove friction from travel so people and teams can focus on what matters—discovering the world and growing their business.

Highlights

  • B2B2C Distributionone engine, multiple channels
  • Human + AI Servicereal experts, enhanced by tech
  • Trusted Operationspredictable processes, reliable outcomes

Where we are

Headquarters: United Kingdom

EU Branch: Romania (European operations hub)

Sales offices: Italy, Spain, Greece

Coverage: EU & UK · Online support · 24/7 email for emergencies. Service available in English, Italian, Spanish, French, German and Dutch.

European coverage

European coverage map highlighting UK, Romania, Italy, Spain and Greece

How we operate

Partner Integrations

Connect via API, Travelsoft Orchestra or white-label portals to activate your catalogue quickly.

Product & Content

Contracting for hotels, tours and services; structured content and assets ready for campaigns.

Distribution & Marketing

Launch on selected marketplaces and channels with data-driven pricing and co-marketing.

Customer Care & Compliance

SLA-based support, secure payments and transparent travel documents.

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Why travellers choose us

  • Clear pricing with no surprises
  • Real assistance from planning to return
  • Secure payments and protected data
  • Curated itineraries balancing value and experience
  • Transparent policies and documentation

Why partners work with us

  • Fast time-to-market with Orchestra/API
  • New revenue through targeted distribution
  • Clean reporting and decision-ready insights
  • Localized support across languages and markets
  • Co-marketing built to convert

Technology that serves people

Our stack powers product management, pricing, content and service—augmented by AI where it truly helps.

  • APIs & connectors (CRM/ERP/accounting/PSP)
  • Structured product & content, ready for campaigns
  • Operational AI (assistants, workflows, messaging)

Trust fundamentals

  • Security & Compliance — GDPR-aligned processes
  • Payments — modern gateways & VCC support
  • Reliability — monitored uptime & SLAs
  • Multi-language support — serve customers in their language

EU & UK

Markets served

6

Languages

SLA

Response priority

24/7

Email for emergencies

Contact

Write to hello@better-bookings.com or use your favourite channel.